How it works

To avoid single-use packaging, Lock’O’Loop relies on a circular system. Products are sold in jars, others in bags, tins or without packaging. Some of these containers are meant to be returned (to be refilled at Lock’O’Loop) or kept by the customer for ulterior use.

Fill your basket with our products

Go to the shop page to check our catalog.
To start adding items to your basket, you first need to create an account. Don’t worry, we ask for minimal information.

On top of the product price, you will be charged a deposit for the jars (or bags) themselves, ranging from 0.5€ to 2€ depending on the volume and type. The price you see in the small circular arrow indicates the value of the deposit you pay on the packaging (if any).

To get more information about the product quantity, hover or tap (mobile) on the blue circle. For more details about the product itself, such as allergens, nutritional facts or best before date, you can click on its name or picture.

When you add an item to your basket, it is added to the sidecart (accessible on mobile by clicking on the basket button). If you want more products of the same type, click on the + button again or modify the quantity in the sidecart. If any of these buttons are greyed out, it means we’re short on stocks and you can’t add more!

Note that the sidecart displays your basket weight (including containers) so that you can be prepared when you come-by to pick up your groceries.

If you have a promo code (remember to enter 1storderLCKL to get 25% off your first order!) or if you already returned jars before, you can apply your coupon code to your order from the sidecart.

Choose your pick-up point

We’re working with local businesses and organizations who share similar values and have agreed to become pick-up points. The list grows longer everyday!
Check the map and select the location that’s most convenient for you. They each show their address and opening times and days. Note that there is a time limit depending on when and where you want to order to.

Choose your mean of payment: we accept both iDeal and direct transfer.

Sit back and relax while I assemble your order

Some pick-up points are available for same day delivery (as long as your order before noon) or next day delivery (as long as your order before 14:00 the day before your choice of date.

Once the payment is received, I’ll start processing your order: I will put everything together in a box, fasten it to my cargo-bike, and here we go!

You will receive another email when it’s available for pick-up.

Drop-by your pick-up point during opening hours

Just ask someone at the reception and they will show you to your basket. Once you’ve taken your order, you can also put your empty containers in there. Leave the box: we will need it for other orders.

Once we retrieve the box and bring the containers home, you will get the deposit back in the form of a coupon that you can use for your next order.

Please, only return your containers when you’re picking up another order; if however you’d still like to return your containers on another occasion, fill this form first.

Couldn’t make it in time?
No worries!

If you can’t make it in time or if you forget your basket, don’t worry; we will notify you and keep your order another two working days.

If you still haven’t picked it up and we haven’t heard from you at all, we will cancel it and refund it to you, with a penalty equivalent to the deposit or 5€, depending what’s the lowest.

You can also contact us up front so that we can work out a solution.

That’s it!
If you have any other questions feel free to contact us or check the FAQ underneath.


Our jars come in 4 volumes:

  • 105ml, they have a diameter of 5cm, are 10cm high and use deep twist-off Ø43 (DTO43) lids. They weigh on average 110g each (including the lid). They have a deposit of 0.8€.
  • 314ml, they have a diameter of 8.5cm, are 9cm high and use deep twist-off Ø82 (DWO82) lids. They weigh on average 200g each (including the lid). They have a deposit of 1€.
  • 580ml, they have a diameter of 8.5cm, are 12.7cm high and use deep twist-off Ø82 (DWO82) lids. They weigh on average 290g each (including the lid).They have a deposit of 1.5€.
  • 1062ml, they have a diameter of 8.5cm, are 22.2cm high and use deep twist-off Ø82 (DWO82) lids. They weigh on average 475g each (including the lid). They have a deposit of 2€.

Did you know? When we display the cart weight, we also include the weight of the containers.

Until recently, we were not selling any products that contained gluten naturally: all our gluten-free products were transferred to jars before we added products such as pasta or semolina to our catalog.

When we claim that a product is gluten-free, it is because it has been certified by our supplier as being gluten-free.

However, some others products provided by our suppliers indicate that may have sustained cross-contamination before they reached us. This is why, for instance, the arborio rice we sell indicates “may contain traces of gluten”.

The only contact our gluten-free products could sustain would be by touching a surface where there has previously been a product that may contain traces of gluten according to the supplier, and that is without taking into account the fact that our tools, surfaces, and hands are being thoroughly cleaned between uses and products.

The chances are thus extremely low: you would have more chance encountering gluten by hugging a friend who sometimes enjoys a bit of baguette than with our products!

You probably have noticed that some of our products carry a “Past BBD!” badge, which means they are being sold past their BBD/THT.

The Best Before Date (Ten minste Houdbaar Tot in Dutch) is different from the Use-by date: the best before date is about the quality of the food, while the use by date is about safety.
In the EU, these labels are regulated to ensure that retailers use the appropriate one for their products.

However, it has been estimated that up to 10% of the 88 million tonnes of food waste that is generated in the EU every year are somehow linked to date labelling, for example because of poor legibility or misinterpretation of the meaning of the use by and best before dates

The Use-by date does not apply to our products, since it is only used for fresh and perishable food such as animal-based products (think meat, eggs or dairy). When it does appear though, it should be strictly respected (and shops are legally required to discard them).

But for dry goods such as ours, there is no such thing as a Use-by date. How long you can eat something after the best before date has expired, depends on the food. Always use your senses to check if it still looks, smells and tastes good.

There are actually some grocery stores specialized in selling at a very low price products that are past their BBD and that they get from supermarkets. One that I personally visited is La fourmi in Lyon, France.

Just like these stores, we want to avoid food loss as much as possible, and it is with this idea in mind that we continue to sell our products even past their BBD – at knockdown prices (usually 40% or more).

However, if you were to be disappointed with one of these products, please get in touch with us and we’ll do our best to find a solution.

You can find more information here:

There’s a reason why we prefer you return your containers (jars or bags) at the same time that you pick up your new order: when your order is delivered, it comes in a box with your name on it. That means that when you return your containers, it is easy for the person at the pick-up location to know where to put your containers.
They don’t have to find a way to indicate your name on the container, nor do they have to worry as to how to store them: there’s already a crate with your name on it!
They also are expecting you because they know you have an order to pick-up.

Moreover, our partner locations are helping out Lock’O’Loop for free, so we really want to keep the process as smooth as possible.

However, we also understand that you might want to return containers earlier than your next order. So if you’re planning on dropping containers at one of our pick-up point, please fill out this form.

If you no longer wish to order from us for any reason and still have containers you’d like to return, please fill out this form:

Check Our partners page or the footer of this page for the opening times and addresses.
Please mind the opening times of the pick-up point you chose.
Does not need to be exact.

Tell us when and where you wish to return your containers, check ‘no’ to the question “Will you be ordering again?” and instead of issuing a coupon, we will refund you.

You can also get an existing coupon refunded by sending us the code, but you could also gift it to one of your friends or family since our coupons are not tied to a specific account 🙂

We understand that you cannot empty all your jars by the next order and that it can feel a bit frustrating, especially if you already own a nice collection of jars yourself.

However, due to the nature of our system, based on delivery and prefilling, it is difficult for us to do otherwise.

But take a step aside: picture our jars as a mean of transport rather than a mean of long-term storage. If you want to return all your jars the next time, you can just transfer the products to your own jars once you get home.

You just need to make sure that your jars are not smaller than the one we provide, which is why we always indicate the volume for each jar.